A jet error message may arise when you run PerfectDisk offline compaction against Exchange Server data stores. This issue actually arises from ESEUTIL, the Microsoft program used to perform the offline compaction, and reports in the PerfectDisk log.
Identify the error message and search Microsoft’s storage engine error codes list for a resolution. You may also use the error message for a keyword search through the Microsoft Knowledge Base at support.microsoft.com. This usually provides more information about Microsoft-related error issues and resolution paths.
For example, if you receive a JET_errFileAccessDenied – 1032 error message in the PerfectDisk log, this usually means the file cannot be accessed (it may be locked by another process and currently in use). Follow Microsoft’s recommended solution process to resolve this issue. If you see no clear solution and there’s no apparent fix after identifying the error message and searching Microsoft’s site, then try offline compaction through Microsoft’s Exchange Server Database Utilities (ESEUTIL).
Specify the same parameters that appear in PerfectDisk for Exchange, then run offline compaction via ESEUTIL (e.g., temporary working path and backup directory). If manual offline compaction with ESEUTIL succeeds but PerfectDisk fails, please contact Raxco for further assistance.
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